Privacy Policy

Phindie Mbeki Healthcare respects your privacy and processes personal information in line with the Protection of Personal Information Act, 2013 (POPIA).

Information we collect

When you contact us or book an appointment, we collect the details you give us: your name, phone number, email address and the reason for your enquiry. Health information you share during care is kept in your confidential patient record.

How we use it

We use your information only to respond to your enquiry, schedule and provide care, process payments and medical aid claims, and meet our legal and professional obligations. We do not sell your information.

Sharing

We share information only when it is needed for your care, such as a referral to another healthcare provider or a claim to your medical aid, or when the law requires us to.

Your rights

You may ask to see, correct or delete your personal information, subject to the record-keeping rules for healthcare providers. Contact us at info@mbekihealthcare.co.za.

This website

Appointment requests sent through this website are delivered to our clinic by FormSubmit (formsubmit.co), an email forwarding service. This website does not use advertising or tracking cookies. Maps are provided by Google and fonts by Google Fonts, which may log basic technical information such as your IP address.